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Welcome to CarLock Support
Search for answers to your questions by entering keywords below, or look through our knowledge base.
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Knowledge Base
Getting Started with CarLock
How To Use CarLock
Support
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SmartLock - automatically lock/unlock security of your car
Promoted articles
A Step-By-Step Guide to Installing The OBD CarLock Device
A Step-By-Step Guide to Installing The Basic CarLock Device
How to Activate Your New or Additional CarLock Device?
How to Use CarLock Security (lock button) For Security Alerts in CarLock App
In Which Countries Can CarLock Be Used?
My.CarLock Web Application
Low Battery Alerts by Virtual Mechanic
Learning Mode for Newly Activated CarLock Device
Refresh Rate
Place (hide) your OBD device somewhere else in the car with CarLock cables
Set Geozones
Export the trips on your computer/phone
Can I Use the App With Multiple Vehicles?
How To Contact Our CarLock Support Team?
Lost Password
Not Working
Is Your Sim Card Frozen?
Why we don't offer phone call support
How to Renew CarLock Subscription?
How To Extend or Manage Your Subscription? Pay Yearly or Monthly
Cancel CarLock Subscription
CarLock Subscription - is it needed? What are the plans?
Get Free Subscription by Inviting your Friends
Automatically lock/unlock the security of your car - SmartLock
How to Pair CarLock Tag with Your iPhone or Android Phone
Get in touch
Message us
Contact our support team at support@carlock.co
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