CONTACT BY EMAIL
Send your question, feedback or report an issue via this form: https://carlock.zendesk.com/hc/en-us/requests/new
The contact of our customer service can be also found in your CarLock app by going to the CarLock app -> click on the ''Dashboard'' screen -> click on the dots (Android) or lines (iPhone) in the upper right corner -> click on the ''Square'' in the lower right corner (Android) or upper right corner (iPhone)
The two main emails in case of any inquiries or issues:
CarLock Support Team replies within 24 hours (weekends and holidays excluded).
CONTACT BY PHONE
Unfortunately, we do not offer phone support since the issues need to get looked into and that cannot be done in just one call. See more in detail about why we do not offer phone support here: https://carlock.zendesk.com/hc/en-us/articles/360012648499