You can easily manage your CarLock subscription with my.CarLock web application or in your CarLock app.
1. To manage your CarLock Subscription on the browser, follow these steps:
- Open your web browser, go to my.carlock.co and log in to your existing CarLock account.
- If you have more than one vehicle activated within your account, first select the vehicle you want to manage the subscription for.
- Navigate to the subscription tab on the Sidebar.
2. To manage your CarLock Subscription on the CarLock phone app, follow these steps:
- Open your CarLock app, and tap on the dashboard (circle on the left side of the ''lock'' circle)
- Tap ''Profile''
-
Tap ''Manage'' and choose to manage the subscription
*If you have more than one vehicle activated within your account, first select the vehicle you want to manage the subscription for and then tap a wrench next to it to choose to manage the subscription - Tap ''Yearly'' or ''Monthly'' on the menu above and then choose the subscription plan
- If available, you will be presented with two payment plans —1-year CarLock Subscription or CarLock Monthly Plan
- Select PayPal or Credit Card payment type under the chosen payment plan.
- Fill out the form and confirm the payment.
Please note that you can manage the subscription only for the currently selected vehicle. This gives you complete flexibility to control every vehicle individually. If you want to manage the subscription for another vehicle, just select another vehicle, navigate to the subscription tab and repeat the process of extending the CarLock subscription. You need to repeat this process for every vehicle activated under your CarLock account.
If you want to buy backup SMS and/or backup Call notifications, you can do that under the Settings tab. For more information please read our CarLock Tip #6 – Backup Notifications & Settings guide.
List of the subscription plans:
Standard, Standard Plus and Premium subscription plans can be either paid yearly or monthly. A Basic subscription plan can only be purchased as a yearly plan and is only available for Basic CarLock devices (which are only sold in UK/EU countries).