Critical alerts are special notifications containing important information, related to security, weather, or health, that are received even when the iOS devices are in Do Not Disturb or Silent mode. They cannot be turned off, as they provide the most essential information for a user. However, the critical alert notification option needs to be turned on if you want to receive this type of alerts even when your phone is in Do Not Disturb or Silent mode. 

How to enable critical alerts in my CarLock app?

If you’re a new CarLock user, you can enable critical alerts simply by tapping the “Allow” button in the message saying CarLock would like to send you critical alerts.

You can easily manage the general notification settings in my.CarLock or your mobile app under the Settings menu. 

If you are an active CarLock user, you can activate critical alerts in Settings > Notifications.

Select the CaLock app and simply Allow Critical Alerts.

Now that you have critical alerts turned on, you’ll be able to receive CarLock security notifications even when your phone is in Do Not Disturb or Silent mode.